The insights, systems, and structure to scale your business with clarity and confidence.
For founder-led companies doing $3M–$15M who are ready to stop being the bottleneck.
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The fires you keep putting out are symptoms. Unclear ownership, broken handoffs, systems you've outgrown. Fix the surface and the problems come back.
You've tried hiring. New tools. Pushing harder. Nothing sticks because you're solving the wrong layer.
Part strategist. Part operator. Part the guy who asks what no one else will.
I've been in operations for 15+ years. Mostly digital agencies, where chaos is basically a lifestyle.
Scaled one from under a million to seven. Had wins I'm proud of. Failures I learned from. Both gave me a clearer view of what actually works in the real world, not in some training.
The rises taught me what's possible. The falls taught me what matters.
Now I'm a fractional COO and EOS Integrator. I help founders go from running the business to growing it.
The Inside-Out Growth Method. We look at where things actually break when the heat turns up, not just what annoys you on a Tuesday. Learn the full method →
Talk to your people, map what's really happening, find the structural breaks.
Fix ownership gaps. Redesign workflows. Build accountability into the system.
Roll out new rhythms, train the team, automate what shouldn't need you.
You own it. I'm here when you need me.
I build the systems. You run the business.
I embed with your team and build what's missing. Fix the structure, automate the workflows, create the accountability. Then hand you the keys.
Get your leadership team rowing in the same direction. EOS-based and practical for your business.
60-90 daysCustom workflows, smart integrations, less manual work. Built to scale.
Project-basedA digital agency built on talent and hustle, but no operational backbone. Everything ran on fractional contractors with no real ownership. Every missed deadline, every dropped ball, every "I thought you had it" was eroding trust — with clients and with each other. The founders couldn't step away without things unraveling.
Four years as COO. Replaced the contractor patchwork with a core full-time team that owned outcomes. Built the systems, workflows, and accountability structures that let them scale without breaking. From under $1M to $7M — and a team that actually wanted to be there.
Problem: Ultra-high-net-worth clients paying $50K+ per trip expect flawless execution. The agency was scaling on manual processes and an outsourced admin team with no skin in the game. Any missed confirmation, wrong room type, or overlooked dietary restriction could put a relationship at risk.
Fix: Moved trip design coordination to Monday.com for tracking and visibility. Built an in-house operations engine with a reconfirmation team that personally verifies every hotel, restaurant, and activity seven days before arrival. Created an AI-powered VIP communication system that automatically briefs hotels on client preferences before they walk through the door. White-glove service, systematized.
Problem: A lead gen company bleeding money with clients churning and no one sure why. The product had issues no one was owning, refunds were out of control. Every finger-point, every undocumented process, every "that's not my job" was costing real dollars. The CEO was drowning in problems that kept regenerating.
Fix: Rebuilt Client Success and Refund operations with clear ownership and escalation paths. Implemented full EOS and established a leadership team with key hires. Found $250K in overhead producing nothing and cut it. Finally, a team that owned problems instead of passing them.
I know what it feels like. The decisions that keep you up. The wins no one sees. The losses you carry alone. Running my own business taught me that.
After 15 years as an operations executive and nearly a decade as an EOS integrator, I've seen what makes the difference between EOS that transforms companies and EOS that struggles to take hold.
One year ago, I started a business. With an old desk from a secondhand store. A chair I bought for $40 on Amazon. And a loaner laptop that overheated if I ran too many tabs.
Let's start with a 30-minute conversation. You tell me what's going on, I'll tell you if I can help.